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Terms And Conditions

Smart Auto Express is an auto service contract provider offering a variety of auto service contracts to clients located across the country. As we are offering these service contracts and processing claims on policies, it is necessary for us to collect a variety of types of personal information from our clients. We have developed the following Privacy Policy to help clients understand how we will protect and manage any personal information that we collect or store. If you have questions about this policy or our autowarranty service plans, please contact an auto service contract specialist.

Commitment to Protecting your Privacy
  • Vehicles, which are up to 24 months old only from the date of first sale, are eligible for this optional Smart Auto Express product and the vehicle sale invoice shall be conclusive proof of same.
  • Vehicles owned, temporary or otherwise, by a business formed for the purpose of selling or servicing motor vehicles are excluded. Smart Auto Express will only become effective when the Registration Form and payment in full has been accepted by Warranty Partner who reserves the right to decline any form.
  • Optional Smart Auto Express has no surrender value, no refund of cost is available, and it cannot be cancelled.
  • No liability will be accepted for any mechanical and electrical breakdown claim notified to Warranty Partner more than 14 days after the relevant fault has become apparent. No repairs may be undertaken or commenced under the terms unless explicitly authorized by means for a claims authority number in respect of agreed liability. No liabilities will exist regard to any claims not authorized in this way. All claims must be supported by the relevant documentation. Warranty Partner reserves the right to examine the vehicle and subject it to expert assessment and to nominate a repairer. The result of the assessment will determine the liability subject to the claimable limits subject to jurisdiction of Delhi courts only.
  • Services must be completed at the correct time/s and mileage/s. The beneficiary must retain all the service invoices and relevant receipts. Failure to service the vehicle in accordance with the manufacturer’s recommended service schedule will render the auto Warranty invalid.
  • The mileage quoted in no way guarantees the true distances covered by the vehicle and is indicated only as a guide to when servicing is due. Failure to maintain the odometer, mileage recorder in working order or disconnecting it or tampering with it will invalidate auto Warranty.
  • No liability will be accepted for damage caused by neglect, corrosion, intrusion of foreign or deleterious matter, lack of servicing, overheating, freezing or abuse by the continued use of vehicle after a fault has become evident; or for consequential loss on the failure of parts not covered by auto Warranty.
  • No liability will be accepted for any failure due to wear and tear, components incorrectly fitted, faulty or defective at the time of sale, or faulty manufacture/design and alterations/modifications from the manufacturer’s specification.
  • If it shall be established following the receipt of the claim that the conditions of auto Warranty as laid down have not been fully complied with, then it is hereby expressly agreed and declared that the Warranty Partner shall be released from all liability for that particular claim.
  • If the beneficiary and/or the authorized dealer undertakes a claim, knowing the claim to be false and/or fraudulent as regards the value or the amount of work or cause of failure of otherwise, this auto Warranty shall be deemed to be invalid and the right to prosecute is reserved. Failure to comply with these formalities and conditions may lead to a refusal to pay the claim.
  • Smart Auto Express not applicable for vehicle meant for commercial use.
  • All disputes/differences regarding claim settlement, arising for whatsover reason shall be subject to jurisdiction